Shipping policy

Last updated: December 4, 2025

We’re committed to getting your order to you quickly and reliably. Below are our shipping terms.

1. Processing Time

• Orders are processed within 1–2 business days (excluding weekends and holidays).
• You’ll receive a confirmation email when your order is placed and a tracking email once it ships.

2. Shipping Rates & Options

• Shipping rates are calculated at checkout based on your delivery address.
• We may offer free shipping promotions (details shown at checkout).
• Expedited options may be available at an additional cost.

3. Delivery Times

• Standard delivery within the U.S. typically takes 3–7 business days.
  
• Delivery times are estimates and may vary due to carrier delays, weather, or holidays.

4. Shipping Locations

• We currently ship to addresses within the United States.
• We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.

5. Order Tracking

Once your order has shipped, you’ll receive a tracking number via email. You can use this to follow your order’s progress.

6. Lost, Delayed, or Damaged Packages

• Next Move (ASCND) is not responsible for lost or stolen packages once the carrier confirms delivery.
• If your package is damaged in transit, contact us within 7 days with photos, and we’ll make it right.
• For missing packages, please first check with the carrier using your tracking info. If still unresolved, email us for assistance.

7. Contact

For shipping questions, reach us at:
📩 support@shopnextmove.com
🌐 shopnextmove.com