Shipping policy

Last Updated: July 2, 2026

We're committed to getting your order to you quickly and reliably.

1. Processing Time

• Orders are processed within 1–2 business days (excluding weekends and holidays).
• You'll receive a confirmation email when your order is placed and a tracking email once it ships.

2. Shipping Rates and Options

• Shipping rates are calculated at checkout based on your delivery address.
• Free shipping promotions may apply (details shown at checkout).
• Expedited options may be available at an additional cost.

3. Delivery Times

• Standard delivery within the U.S. typically takes 3–7 business days.
• Delivery times are estimates and may vary due to carrier delays, weather, or holidays.

4. Sales Tax

Sales tax is calculated and collected at checkout where required by applicable state law. We currently collect sales tax in New York, New Jersey, Georgia, Ohio, and Minnesota. Additional states may be added as required by law.

5. Shipping Locations

• We currently ship to addresses within the United States.
• We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.

6. Order Tracking

Once your order ships, you'll receive a tracking number by email to follow your order in real time.

7. Lost, Delayed, or Damaged Packages

• Next Move (ASCND Labs LLC) is not responsible for lost or stolen packages once the carrier confirms delivery.
• If your package arrives damaged, contact us within 7 days at support@shopnextmove.com with photos and we'll make it right.
• For missing packages, check your tracking info and confirm with the carrier first. If still unresolved, email us for assistance.

8. Contact

📩 support@shopnextmove.com
🌐 shopnextmove.com