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Refund policy

Last Updated: July 2, 2026

At Next Move, we stand behind our products and want every customer to feel confident trying Next Move. If you're not satisfied for any reason, we offer a 30-Day Money-Back Guarantee.

1. 30-Day Money-Back Guarantee

If you're not satisfied with Next Move for any reason, you may request a refund within 30 days of delivery. To request a refund, email us at support@shopnextmove.com with:

  • Your order number
  • A brief description of the issue

Because Next Move is a consumable product, we typically do not require you to send anything back. Once approved, refunds are processed to your original payment method within 5–7 business days.

Refunds are limited to one per customer. We reserve the right to decline refund requests from the same customer on future orders.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at support@shopnextmove.com with:

  • Your order number
  • A brief description of the issue
  • Clear photos of the product and packaging

Once verified, we'll issue a replacement or refund at no cost to you.

3. Contact

📩 support@shopnextmove.com
🌐 shopnextmove.com