Refund policy

Last updated: January 28, 2026

Return & Refund Policy

At Next Move, we stand behind the quality of our products and want every customer to feel confident trying Next Move. If for any reason you’re not satisfied, we offer a 30-day money-back guarantee.

1. 30-Day Money-Back Guarantee

If you don’t love Next Move for any reason, you may request a refund within 30 days of delivery.

To initiate a return or refund, simply email us at support@shopnextmove.com with:

Your order number

A brief explanation of the issue

Because Next Move is a consumable product, we do not require unopened packaging. Once approved, we’ll process your refund to the original payment method.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery by emailing support@shopnextmove.com with:

Your order number

A brief description of the issue

Clear photos of the product and packaging

Once verified, we’ll issue a replacement or refund at no additional cost.